American transport tech platform Uber has launched its new safety service for teenagers in India. This feature was first introduced in the United States in 2023 and has now been rolled out in 50 countries worldwide, including India. The purpose of this feature is to make teenage travel safer and provide parents or guardians the ability to monitor their children’s rides. This service will benefit teenagers aged 13 to 17.
What is Uber’s New Safety Service?
Uber’s new safety service is an important initiative for teenagers, allowing parents or guardians to monitor their child’s ride in real-time. Through this feature, parents or guardians can track their teenager’s journey via the Uber app. When teenagers book a ride on Uber, their parents or guardians can view the status of the ride, the car’s location, and the conversation between the driver and the teenager in real-time.
How Does This Service Work?
To use this safety feature, parents or guardians must first add their teenager’s account to the Uber app. For this, parents need to send an invite from their Uber account, which the teenager must accept. Once the invite is accepted, the parent will receive complete details of the teenager’s journey.
This feature includes several key elements:
- Real-time Location Tracking: Parents can track the ride’s status in real-time and see how far their teenager has traveled.
- Audio Recording: Parents can receive audio recordings of the conversation between the driver and the teenager, ensuring safety in any situation.
- Locked Destination: The destination selected by the teenager will be locked, preventing the driver from changing it. This is a critical safety step, as it prevents any uncertainty regarding the journey’s direction.
- PIN Verification: A PIN verification feature will also be provided to check the ride, ensuring its safety and validation.
Where is This Service Available?
Currently, Uber is testing this service in some major cities of India as a pilot project. At present, the service is available in Bengaluru, Delhi-NCR, and Mumbai. In the coming weeks, Uber plans to expand this feature to 35 more cities in India, including Ahmedabad, Chennai, Hyderabad, and other major cities.
What Are the Benefits for Parents?
This service can prove to be extremely beneficial for parents. While many ride-hailing services already have safety features, Uber’s specialized safety feature for teenagers will provide an extra layer of security. Parents will feel reassured knowing they can fully track their teenager’s ride and react immediately if any unexpected situation arises.
How Will This Service Work for Teenagers?
This service will make the travel experience for teenagers safer. While traveling with Uber, they can share their journey details with their parents or guardians. Additionally, teenagers will have the freedom to choose their payment option for the ride. They will also be fully informed of the safety measures during their ride, and they will feel secure knowing that their parents are monitoring their travel.
Benefits of This Feature
- Improved Safety: The teenager’s ride can be tracked in real-time, giving parents a sense of security.
- Peace of Mind: Parents will feel at ease knowing they can monitor the status of their teenager’s journey.
- Easy Verification: With PIN verification and a locked destination, parents can ensure that the journey is proceeding safely and on the planned route.
- Audio Recording: The conversation recording between the driver and the teenager ensures that help can be provided quickly in any emergency situation.
Why is This Feature Important for Uber?
The main objective of Uber in implementing this new safety feature is to enhance the security of its services and build greater trust with customers. By providing this special feature for teenagers, Uber is not only improving its ride services but also fulfilling its social responsibility. Through this service, the company aims to ensure that teenagers travel safely while providing peace of mind to their parents.
Uber’s new safety service is an important initiative for teenagers. Through this service, parents and guardians can monitor their children’s journey, making the travel experience safer and more comfortable. With the pilot project underway in India, this service will soon be available in major cities across the country, providing Uber users with increased confidence and safety.
By
By
